As a company, your value is determined by your customers. Customer Relationships add worth to marketing. It churns out huge profits, thus maintaining a good relationship with your customers is indispensable. A company constantly tests out different strategies and techniques to analyze their customers to better themselves. They apply Customer Relationship Management, a process to monitor customer interactions using data analysis with the help of the CRM system. It uses cloud computing, which can also be called SaaS (software as a service) to store data in external memory.
The top vendors of this system are Salesforce, Microsoft, SAP, and Oracle. Employees get easy accessibility to the data only with an available internet connection. Salesforce, an American cloud-based software company is a pioneering name in this sphere. Research giant, Gartner declared Salesforce as a leader in CRM Customer Engagement Center Magic Quadrant.
What Is Salesforce Consulting? Why Is It Important?
Salesforce is a tech giant in the world and was started in 1999. It provides several quality products to help grow your business. It might get hard for venturers to figure out which tool would be beneficial for them. Salesforce cloud uses an advanced setup along with other features. A certified Salesforce consultant helps to increase the efficiency and productivity of a company. They imply the best coding standards and practices to solve any complex problem.
Several Salesforce consulting companies have emerged that help you choose the best for you. We have listed the 10 best Salesforce Consulting Companies in the market for you.
List of Top 10 Salesforce Consulting Firms in 2021
1. Tata Consultancy Services (TCS)
India is the best outsourcing destination for your Business IT operations. CRM services are one of those. There are many small and big salesforce consulting companies in India that you can hire for this.
TCS is a trillion dollar company, Established in 1968. Tata Consultancy Services specializes in IT services and consulting. Headquartered in Mumbai, Maharashtra, India this multinational technology company has earned the name of the largest company in the IT sector in the world in 2021.
It has been recognized as “Best-in-class” Salesforce Implementation and Integration Services in 2018 in Europe by PAC. It offers full consulting-led suite services related to Salesforce, technology advisory services, managed services, platform optimization, and support, business advisory services, customer experience strategy, and roadmaps, and cloud strategy implementation services. It has over 4,44,000 highly trained consultants in 46 countries and can be trusted with your business as they provide the best innovative and cost-effective solutions in the world.
Deloitte aims at connecting you with your customers using customer-centric technology. It is a global strategic partner of Salesforce and is the world’s largest consulting firm. It offers services in various verticals such as audit & assurance, consulting, financial advisory, risk, and tax services.
Deloitte has over 2600 certified experts who have unanimously reached the level of 9.77/10, the highest and rarest among all implementation partners. It has acquired Salesforce and Amazon Web Services (AWS) consulting partner CloudinIT of New Zealand. They help achieve their customers reach their goals using social, mobile, and open collaboration, or by using enhanced data analysis or via regular customer interaction.
Established in 1945, Wipro is an Indian multinational corporation that offers a Salesforce service that modernizes CRM applications and processes using automation and cognitive intelligence.
Wipro has over 350 customer experts and has successfully completed over 1500 projects in Salesforce. They develop modern business applications for enterprise companies and deliver tools to attract customers. They provide unique and unrivaled breed technology integration and thus amongst the top players in this field.
A Fortune Global 500 company, Accenture is an American-Irish multinational company that specializes in providing Consulting and processing services. It is amongst the top global partners of Salesforce.
Accenture offers services in salesforce automation, customer service and support, asset tracking, contract management, human resources, and marketing. It has been ranked 1 in the HFS top 10 for Salesforce Services 2020. They have completed 1529 projects to date and can be trusted for designing, developing, and driving transformational skills using Salesforce solutions.
5. Algoworks Solutions Inc
The top player on the market has got fifth place in our list. Algoworks is a web and mobile development company that was established in 2006. They provide all sorts of consulting including Salesforce, Mobile and Web App, Design, Testing, DevOps, and BI. Algoworks has more than 500 IT professionals who are experts in their field. They have developed over 500 apps for several businesses.
The company takes full ownership of the projects they take up. Algoworks has marked its presence internationally with offices in the USA, India, and Canada by attending the Dreamforce each year from 2013. It has been in the no. one position on the ‘Most Popular Salesforce Consultant’ on the AppExchange for years now.
6. Hyperlink InfoSystem
Established in 2011, Hyperlink Infosystem has been developing “end-to-end Salesforce solutions” for years now. It is a Software Solutions provider based in Ahmedabad, India. It has extended its service to the USA, UK, Japan, Canada, and other parts of the world.
They have a team of 250+ professionals for IT services, mobile app development, Blockchain, AI, and ERP/ SI consulting. Hyperlink Infosystem has been recognized as the top Salesforce Consulting company in India. They have a team of developers who are experts in Salesforce IoT who provide excellent solutions to leverage your business. They have worked with brands like Discovery, Viacom, Disney, and Cartoon Network.
Ranked first among Top Force.com Development Firms and Top Salesforce Consultants globally, SENLA is a leading name. It is a software development company that started its venture in 2011. Based in Minsk, Belarus this firm provides services in Custom Software development, Salesforce development, Web & Mobile Application development, IoT development, and Software testing.
They have approximately 90 employees who have experience of 20+ years and specializes in software development, SI, and CRM consulting services.
Another big name in the industry, Itransition, was founded in 1998 and is based in Denver. The company has experience of 20 years and has a team of 1500+ experts. It offers services like integration, support, consulting, and quality assurance. It also assists with Salesforce-based automation and optimization of the business processes.
They have completed over 1,530 projects and some of their notable clients are Adidas, Pepsico, Toyota, Paypal, and Xerox.
Founded in 2006, Avenga is a global IT and digital transformation consultancy. It has offices in Germany, Poland, Ukraine, the US, and Malaysia and has a team of 2500 experts. The services it provides include Salesforce consulting, digital strategy, software development, staffing, big data, and cloud solutions.
According to IT Ukraine, Avenga “has grown fivefold in 2019 through a merger with three European IT companies – IT Kontrakt, Solidbrain, and Sevenval.” The company has experience of over 20 years and has delivered projects in space like Pharma & life science, Insurance, and Finance. It is now a trusted name in the industry.
10. Ascendix Technologies
A CRM consultancy firm, besan Dallas, Texas, Ascendix Technologies has been helping developing businesses since 1996. With a team of over 80 experts, Ascendix specializes in providing CRM consultation, ERP consultation and IT managed services.
After 25 years of experience, it has now extended its services to App development, customization, optimization, support, data migration, and implementation. The firm has been in the play for years now and has earned and name and place of its own. Ascendix Technologies is a name that you can trust blindly.
The SaaS is one of the most widely used technologies created by Salesforce. CRM is an upward trend amongst businessmen. Salesforce has been evolving since its inception and thus it requires experts to help you guide in this tech walk. Hiring a consultant to help you guide you through the road map of Salesforce tools will not only save you a lot of time but will also increase the efficiency of your business. They will help you solve all the complex problems and will offer unique methodologies to help grow your brand. In this article, we have compiled a list of “Best Salesforce Consulting Companies In The World” for your convenience.